Use Cases
Below is a series of four real-life scenarios that illustrates some of the ways in which Stroma® can be utilized to help Business and IT professionals to make better operational and strategic decisions.
Real-life Scenario 1 : Re-aligning IT cost in a business context
Using Stroma® to create a clear picture and an intimate understanding of how all your IT resources support and relate to the business processes with which they interact.
| "....You are the IT Manager. The board has decided to change the structure of the business by turning each department into a business unit. It is now the goal/responsibility of every business unit manager to return a profit or to minimise losses on a quarterly basis, and report these results to the board...." |
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Real-life Scenario 2 : Improving the Performance of the IT Helpdesk & Support
Using Stroma® to reduce miscommunication in IT Support, improve problem diagnoses, cut downtime, reduce the cost of rework and help solve problems 'first-time'.
| "....You have just started a new position as IT Manager, responsible for all IT resources including IT Support. Your fellow Business Managers are concerned about the time it takes to service a support call. The Board has asked you to improve performance in the IT Support service...." |
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Real-life Scenario 3 : Impact analysis/risk analysis (What-if ?)
Using Stroma® to model powerful cost, impact and risk simulations and deliver to the board highly accurate reports in a much shorter timescale.
| "....You are a Business Manager in an organisation that relies heavily on IT to deliver its products and services. The organisation is growing in size and the Board is considering an expansion of operations both locally and nationally. You have been tasked with producing a report about the impact and risk of the expansion to current business operations...." |
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Real-life Scenario 4 : Should We Outsource?
Using Stroma® greatly reduces time taken to gather and collate information, clearly shows the context of IT resource usage and makes communication simple enabling accurate analysis of outsourcing options.
| "....The board has asked you (the IT Manager) to perform a feasibility study into Outsourcing the entire IT department. You have to deliver a cost/value proposal with the operational ramifications for the business extensively detailed...." |
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How our patent-pending technology was created to resolve the complexity of relationships between Business and IT ...
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